1.01Introduction and Program Description
The Department of Health and Social Services (DHSS/Department), Office of Children's Services (OCS), is requesting proposals from eligible applicants to provide Rural Child Welfare services for the State of Alaska in FY2018 thru FY2020. Program Services are authorized under 7 AAC 78 Grant Programs and AS 47.05.010-15 (Duties of Department), AS 47.10 (Children in Need of Aid), AS 47.14.100 (Powers and duties of Department Over Care of Child), 47.17 (Child Protection), ACC 78 Department of Health & Social Services Grant Programs, US Code Title 25 Chapter 21 1901-1963 (Indian Child Welfare Act). Access State of Alaska statutes and regulations at http://www.law.state.ak.us/doclibrary/doclib.html or through the contact person listed on the cover page of this RFP.
The Rural Child Welfare (RCW) Services Program is designed to aid Office of Children's Services (OCS) Protective Service Specialists in the provision of case management services to families with an open OCS child protection case. Service provision may be provided to children and families when the child is in the parent's home or out of the home and the child may or may not be in legal custody. Services include but are not limited to: service coordination, monthly (or more frequent) quality case worker visits with children to monitor safety, transportation, safety plan monitoring, family meetings, individualized parenting and healthy living skills education, preliminary relatives searches, and family contact supervision.
Alaska has a disproportionate number of Alaskan Native children in the foster care system, and these cases require more intensive support and case management oversight in order to meet the legal mandates required by the Indian Child Welfare Act (ICWA). Travel difficulties related to weather delays or other barriers including the lack of a stable workforce make providing timely, sufficient, case management services to families in many areas of Alaska extremely challenging for OCS. Recognizing these challenges and the limitations in the availability of services in some rural areas, OCS is committed to promoting local services to assist Alaskan Native families and other families involved in the child welfare system in the rural areas of Alaska. OCS is seeking service providers with a demonstrated understanding of the ICWA, and an existing infrastructure in remote/local settings to provide culturally relevant child welfare services to a caseload of primarily Alaskan Native families.
1.02Program Goals and Anticipated Outcomes
The proposed project must demonstrate a thorough understanding and must be clearly supportive of the grant program goals and outcomes anticipated by the Department. Rural Child Welfare Services are aligned with Department Results Based Accountability framework.
Program Goals: The goal of this program is to aid OCS case workers in providing quality case management services to families involved in the child welfare system in rural and hard to serve communities in order to prevent removal of children from their homes and to promote reunification with their families.
Anticipated Outcomes: Services provided through this grant must result in measurable and achievable outcomes. These are changes that occur or differences made for individuals, groups, families, organizations, or communities during or after receiving Rural Child Welfare Services. Applicants must describe how the proposed program outcomes are aligned with these OCS outcomes:
- Increased protective factors. Refer to Strengthening Families Protective Factors Framework below.
- Children are safely reunified with their families whenever possible and appropriate.
- The continuity of family relationships and cultural connections is preserved for children.
Strengthening Families Protective Factors Framework: Certain factors have been identified to reduce risks, build family capacity and foster resilience. One role of the RCW programs is to work with families to increase their protective factors to reduce occurrences of child maltreatment. Understanding risk and protective factors for children, families, and communities will better equip programs to help families enhance protective factors and minimize risk factors for children and families. Five Protective Factors are the foundation of the Strengthening Families Approach:
- Parental resilience,
- Social connections,
- Concrete support in times of need,
- Knowledge of parenting and child development, and
- Social and emotional competence of children.
Research studies support the notion that when these protective factors are well established in a family, the likelihood of child abuse/neglect diminishes. Research also shows that protective factors are “promotive" and build family strengths and an environment that promotes optimal child and youth development.
Program Philosophy: Services delivered by OCS Grant programs will be:
- Individualized and Strength-Based: Identifying strengths of individuals and family relationships as well as challenges, and building on those strengths in service planning, is critical to optimal outcomes for children and their families.
- Culturally Sensitive/Competent: “Cultural competence is defined as a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables that system, agency, or those professionals to work effectively in cross-cultural situations“ (Cross, Bazron, Dennis, & Isaacs, 1989). Cultural Sensitivity broadens our knowledge and understanding of individuals and communities that we work with. Programs will ensure continued education for workers in the area of cultural awareness and history of the people being served. In addition, educational and recreational opportunities for families served should be reflective of the culture and incorporate cultural activities whenever possible.
- Trauma Informed: Trauma-informed care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms, acknowledges the role that trauma has played in their lives, and designs services accordingly (http://www.samhsa.gov/nctic/). Decades of research has taught us that effects of trauma on the developing brain is one, if not the most important, of the causes of many issues, including behavioral health problems, substance abuse, health issues, and a myriad of social ills-including but not limited to child abuse, generational poverty, domestic violence, criminal behavior, and incarceration.
Applicants must describe how service providers will ensure adherence to these philosophies through provision of services. Any training or professional development provided should also be outlined.
1.03Program Services/Activities
Applicants must describe the proposed activities that support the goals and outcomes to be employed in the project. The applicant must also upload a timeline for initiating services and project activities as an attachment to their proposal.
Applicants agree to comply with all of the following additional program requirements and service standards. Rural Child Welfare Services are aimed at assisting the primary OCS case worker in ensuring that families in rural or hard to serve areas with an open case with OCS receive intensive/ICWA compliant case management services. Services include serving families with children who may be placed in the home or out of the home (with or without legal custody). Grantee rural child welfare workers are expected to work in close collaboration with the OCS primary caseworker in performing and documenting agreed upon safety and case plan coordination tasks. This may include quality caseworker visits with children, on behalf of the primary OCS worker, who may be managing the case remotely. Grantees will use the approved OCS form to delineate the case tasks and make it clear what the OCS case worker and RCW caseworker are doing to prevent duplication and to ensure that the necessary services are being provided.
The applicant must describe how they plan to provide the following services for each family referred for RCW services:
- Monthly Quality Caseworker visits with Children;
- Case Plan Support and Service Coordination;
- Relative Searches and locating other ICWA preference placements; and
- Documentation of services provided.
Monthly Quality Child Caseworker Visits: This service includes scheduling and conducting a monthly quality case worker visit with each child in an open OCS case. Documentation of the visit must be forwarded to OCS within 7 calendar days of the completed visit using the approved OCS form. Grantee training will be provided on how to facilitate and document a quality caseworker visit with a child. Grantees must budget transportation costs to pay for the monthly case worker visit if air or water travel is necessary on a commercial carrier.
Case Plan Support and Service Coordination: This is an active, ongoing process that involves assisting parents and caregivers to access the services identified in case plans and providing assistance with active efforts toward reunification, as required by the ICWA. Active efforts mean taking the parent or guardian through the steps of the case plan rather than requiring them to perform the steps on their own. The grantee will help the parent or guardian develop and access the resources necessary to address the issues which led to the child's removal. Active efforts, continue to be made until the child is released from custody or parental rights are terminated
Case Plan Support and Service Coordination includes but is not limited to:
- Assist parents with applying for services;
- Transportation to support case plan activities and family contact;
- Family contact/visitation services;
- Assisting caregivers in accessing the services and supports in the children's case plans such as accessing medical, mental health, or educational services/appointments, and cultural activities;
- Coordination of Family Meetings;
- Individualized parent coaching, education and support.
Relative Searches and Location of ICWA Placement Preferences: OCS has an ongoing need for assistance with locating children's relatives and ICWA preference placements. When a child’s removal is necessary, a relative placement is first preference priority. To increase the availability of relative placement resources or family supports, rural Child Welfare workers will be requested to assist with relative searches which requires contacting/interviewing all known relatives for assistance in identifying additional relatives and/or members of the child's Tribe or Alaska Native families who may be available for foster placement. OCS staff approves any placement decision or placement change.
Documentation of services provided: Grantee case workers must document all activities in progress notes related to client service coordination, service provision, including face to face meetings with clients, service providers and phone calls. These notes must be provided to the caseworker by the first business day of the month after the services have been provided. The assigned OCS case worker will enter the grantees case notes in the OCS database (ORCA). The OCS Grant Manager will review ORCA case notes to ensure the documentation of the services for each case in the quarterly reporting forms.
Referral Process: In the applicant's description of proposed activities they must demonstrate an understanding of the expected referral process from OCS.
- OCS must have an open Family Services case and provide an ORCA case number and child ID number on the referral (children may be in the home or out of the home). OCS makes the referral after they have completed the Initial Assessment and the case has been approved as an open for services case. The referral must clearly articulate the primary OCS Family Services worker and supervisor. At a minimum, the OCS Initial Assessment Summary must accompany the approved OCS referral form. Family contact plans, Case plans and (Safety Plans – when applicable) must be forwarded when they are completed or within 30 days of the referral.
- Within five business days of the accepted referral, the primary OCS case worker and the grantee rural child welfare worker (including respective supervisors when appropriate) must meet to clearly delineate expected case tasks for the grantee case worker and the OCS case worker. The delineated case tasks must be described and documented on the approved OCS form, to serve as a written agreement which specifies the case specific services and communication (frequency and type) expected by the grantee and OCS case workers.
Definitions:
“Rural Child Welfare Worker” – a worker performing the services under the RCW grant who has partial or limited assigned responsibilities for a case. RCWS workers do not have the legal responsibilities of the case; therefore they are not primarily responsible for preparing petitions or court reports, case plans or safety plans, or making final decisions regarding placements. They may be asked to collaborate with the primary OCS case worker in these tasks.
“Quality Case Worker Visit” – is defined as a planned, purposeful meeting, preferably in a home setting, between a caseworker or RCW worker who has been assigned or delegated case support responsibilities for a case participant, and the case participant. Rapport and relationship building are essential to the meeting. The visit should include a discussion regarding the individual’s case plan or safety plan requirements; progress made or barriers towards accomplishing case plan goals. The visit will also include an ongoing assessment of need for each of the case participants addressing whether or not there are new issues to be added to the case plan, and issues which have been resolved and can be removed. If the visit is with a child, safety, permanency, and well-being will be addressed in an age appropriate manner. Furthermore, each age appropriate child will be seen privately for a portion of the visit.
1.04Program Evaluation Requirements and Reporting
The applicant must use the RCW Evaluation Plan form to create and upload an evaluation plan that addresses the performance measures listed below in the description of Results Based Budgeting, and that the applicant will use to evaluate the progress of the grant project. The applicant's evaluation plan must include indicators and data gathering strategies that will be used to evaluate the progress of the grant project toward achieving the program goals and outcomes.
Results Based Budgeting Framework
Grant programs will be required to align with the Department’s priorities and core services. Utilizing a results-based budgeting framework, grantees will use performance measures to evaluate progress in order to meet meaningful outcomes and initiate data collection and reporting consistent with Department priorities. Below are the Department Priorities, Core Services, Objectives, and Effective and Efficiency Performance Measures for this program.
Department Priorities
- 1 Health & Wellness Across the Life Span
- 3 Safe & Responsible Individuals, Families & Communities
Department Core Services
- 1.2 Provide Quality of Life in a Safe Living Environment for Alaskans
- 3.2 Protect Vulnerable Alaskans
Department Objectives
- 1.2.1 Improve the Safety of Children Receiving Department Services
- 3.2.1 Decrease the Rate of Maltreatment in Children
Performance Measures
- 1.2.1.a Effectiveness: % of children reunified with their family of origin
- 1.2.1.b Efficiency: number of case worker visits
- 3.2.1.a Effectiveness: % of children served with no subsequent substantiated reports of harm
- 3.2.1.b Efficiency: cost per child served
Grant Reporting
Required reporting for this grant will include:
1) Cumulative Fiscal Report (overall grant and match expenditures are reported quarterly by budget line item);
2) Program Reports in the format prescribed by the grantor.
1.05Target Population and Service Area
Applicants must clearly describe the population targeted by the project, including the area or communities that will be served. Proposals will be evaluated for compatibility with the intended target population identified in this solicitation.
Target Population: The target population for the services includes Alaskan Native families and other families who have an open case with OCS in rural and hard-to-serve communities where travel and workforce instability create barriers for OCS to provide consistent services.
Service Areas and Communities: Funding will be allocated within four designated OCS regions with rural catchment and hard-to-serve areas. The OCS Service Regions are Northern, Southcentral, Western and Southeast. For a list of communities located in these regions and the region boundary lines, refer to the attached Rural Regions and Communities and the DHSS OCS Service Regions documents. Proposals must list the communities which will be served by the grant if awarded. The applicant must have an office or facility located in the OCS Service Region they propose to serve (see section 2.03).
1.06Program Funding
The total amount of funds available for this program is anticipated to total $1,131,900 per year in State General Funds. This funding is allocated among the four regions listed below based on the amount of native children in each region. The minimum amount available for a single award is $50,000. It is the intent of OCS to award at least two grants per region; however, if all available funding is not requested or there are no successful applicants in a region, OCS may reallocate funds to another region that has demonstrated need for services. The funding allocated per region is as follows:
- Northern Region: $339,570
- Southcentral Region: $339,570
- Western Region: $226,380
- Southeast Region: $226,380
Match Requirements: The budget must include matching funds to equal no less than 15% of the proposed project. To calculate proper match use the following formula.
Total Grant Award Amount x Percentage of Match = Total Proposed Match
Restrictions to allowable matching funds are as follows:
1) Federal grant funds may not be used to match federal funds awarded through this grant program.
2) State grant funds may not be used to match funds awarded through this grant program.
3) Grant Income, Medicaid, and other third party receipts may be used as a match.
4) Local match may include in-kind contributions from volunteers, as well as donations of supplies, equipment, and space, and other items of value for which the applicant does not incur a cost.
5) Local cash match may include local tax receipts, municipal revenue sharing, cash donations, and other local sources of cash receipts.
Proposed Budget: The applicant must submit both a detailed and narrative budget for the first fiscal year of the grant, including any required match, which is fully compliant with the limitations described in 7 AAC 78.160 (Costs), and supports program staffing and service delivery requirements stated in this RFP. The GEMS portal provides applicants instructions and the ability to enter budget details and narrative for the project budget. More detailed instructions can be accessed in the DHSS Budget Guidelines available online at https://gems.dhss.alaska.gov/Home/Documents
Indirect Costs: If the proposed budget includes indirect costs, 7 AAC 78.160(p) requires a copy of the agency’s current federally approved Indirect Cost Rate Agreement. Agencies with current DHSS grant agreements can review the Indirect Cost Rate Agreement information in GEMS. Agencies without current grant agreements with the Department must upload a copy of the Indirect Cost Rate Agreement in the "Agency Administration" tab of the GEMS portal. Help instructions are available in the portal to upload and review such documents.
Grant Income: DHSS is the payer of last resort. If applicable to the services provided under this agreement, the grantee will have a Medicaid Provider Number, or apply to obtain one, and will make reasonable effort to bill all eligible services to Medicaid or any other available sources of payment before seeking payment through this grant agreement.
In the applicant’s proposed budget, both anticipated receipts and expenditures for all grant income must be clearly evident in both the detailed and narrative budgets and actual receipts and expenditures must be reported on a quarterly basis.