1.01Introduction and Program Description
The Department of Health and Social Services (DHSS/Department), Office of Children's Services (OCS), is requesting proposals from eligible applicants to provide Circles of Support services for the State of Alaska in FY2017 thru FY2019 in the OCS Southeast Region. Program Services are authorized under 7 AAC 78 Grant Programs. Access State of Alaska statutes and regulations at http://www.law.state.ak.us/doclibrary/doclib.html or through the contact person listed on the cover page of this RFP.
The OCS provides family services to children in their own home for two categories of clients based upon the safety and level of risk in the household:
- Category 1: families whose children are currently safe, but at high risk of future maltreatment.
- Category 2: families whose children are currently unsafe and remain in their home with a safety plan,
Under the Circles of Support grant program, the OCS intends to close their case and refer Category 1 clients to the successful applicant (grantee) for services. For Category 2 clients, the OCS case will remain open and OCS and grantee will work together to provide services. Services for Category 2 clients often involve intensive intervention, involuntary service provision, and court involvement and the child may be maintained in the home with a safety plan which is managed by the OCS.
Grantee's will provide the following categories of service during the specified time frame:
- Fiscal Year 2017 (1/1/2017 through 6/30/17): Services will be provided to Category 1 clients only.
- Services to Category 1 clients are new.
- Fiscal Year 2018 and 2019 (continuing years): Services will be provided to Category 1 and Category 2 clients.
- Services to Category 2 clients are not new:
- In FY17, services to Category 2 clients are provided by grantees under the Community Based Support Services grant program.
- Starting in FY18, services to Category 2 clients will be provided by the successful applicants under this Circles of Support grant program.
When the OCS safety assessment (aka investigation) is conducted and it is determined that the child can remain safely in the home, but that the child is at high risk of future maltreatment, a plan will be developed with the family for services to be delivered. To ensure the success of in-home plan; the family often requires a variety of individual and family services as well as close supervision and frequent monitoring. The needs identified in the initial assessment are then used in conjunction with the parent(s) to formulate the items needing to be addressed via their case plan.
In many cases there is a need for immediate services, such as substance abuse assessment or urinalysis testing, support for the parents to eliminate any health or safety hazards in the child’s physical surroundings, assistance with seeking a protective order if domestic violence is a factor and mental health evaluation or stabilization. Therefore a component of these in-home services will require significant case coordination to other available services. Federal requirements outline that the caseworker needs to be visiting the home on a frequent basis, reassessing the safety of the child at every contact, working with providers and ensuring the children’s needs are also being met while the parent is addressing their identified areas of need.
In-home services are designed to be short term in nature, approximately 90-days, but some services resolve sooner or may last longer depending on the need and complexity of the familial issues. If safety threats are identified or the parent becomes unwilling to engage, it would be incumbent on the grantee to refer the family back to OCS and OCS would proceed in determining if there were grounds for filing a petition for custody.
It is expected that these programs serve 10 to 50 families at any given time depending on location. In-home services provided will assist families with safely maintaining their children in the home and prevent an out-of-home placement in foster care.
1.02Program Goals and Anticipated Outcomes
The Circles of Support program aligns with the DHSS Results Based Accountability framework outlined in section 1.04. The proposed project and required logic model must demonstrate a thorough understanding and must be clearly supportive of the grant program goals and outcomes anticipated by the Department. Refer to section 1.04 for more information regarding the logic model.
PROGRAM GOALS: The goal of this program is to provide Circles of Support services for families with children who have been determined by OCS to be at high risk of future maltreatment, to decrease the likelihood that those children will be placed in an out-of-home setting and to help strengthen the family.
ANTICIPATED OUTCOMES: Services provided through this grant must result in measurable outcomes. Outcomes are results that a program intends to achieve by implementing a service. They are changes that occur or differences made for individuals, groups, families, organizations, or communities during or after receiving services. OCS has determined specific outcomes linked to this funding.
Applicants must describe how the proposed services and project outcomes would support the outcomes of the grant program:
- Increased Protective Factors
- Increased Supports for Families
- Reduced need for Out-of-Home Placements
Strengthening Families Protective Factors Framework: Certain protective factors have been identified to reduce risks, build family capacity and foster resilience. It is the role of the grantee to work with families to increase their protective factors to reduce the occurrence of child abuse and neglect. By understanding risk and protective factors for children, families, and communities, programs will be better equipped to enhance protective factors and minimize risk factors for children and families. Five Protective Factors are the foundation of the Strengthening Families approach:
- Parental resilience.
- Social connections.
- Concrete support in times of need.
- Knowledge of parenting and child development.
- Social and emotional competence of children.
Research studies support the common-sense notion that when these Protective Factors are well established in a family, the likelihood of child abuse and neglect diminishes. Research shows that these Protective Factors are factors that build family strengths and a family environment that promotes optimal child and youth development.
Any outcomes of service delivery should aim to increase the protective factors of families served by the proposed program.
1.03Program Services/Activities
Applicants must describe the proposed activities that support the goals and outcomes to be employed in the project. The applicant must also upload a timeline for initiating services and project activities as an attachment to their proposal.
Applicants agree to comply with all of the following additional program requirements and service standards.
The services delivered through the Circles of Support program are anchored around the philosophy that services will be:
- individualized and strength-based;
- culturally sensitive/competent; and
- trauma informed.
Applicants must describe how providers of the proposed services will ensure adherence to these service standards through provision of services. Any training or professional development provided must also be outlined.
Individualized and Strength-Based: Recognition of the strengths of family relationships and building upon those strengths in service planning is critical to achieve optimal outcomes for children and their families.
Culturally Sensitive/Competent: Cultural competence is defined as a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables that system, agency, or those professionals to work effectively in cross-cultural situations (Cross, Bazron, Dennis, & Isaacs, 1989). Cultural sensitivity broadens our knowledge and understanding of individuals and communities that we work with. Cultural sensitivity begins with recognition that there are differences between cultures. Cultural sensitivity does not mean, however, that a person need only be aware of the differences to interact effectively with people from other cultures. If providers and their clients are to interact effectively, they must move beyond both cultural sensitivity and cultural biases that create barriers.
Developing this kind of culturally competent attitude is an ongoing process. Applicants must ensure continued education for workers in the area of cultural awareness and history of the people being served. In addition, educational and recreational opportunities for families served should be reflective of the culture and incorporate cultural activities whenever possible.
Trauma Informed Services: Research of the last 20 years has taught us that previously unrecognized effects of trauma on the developing brain is one, if not the most important, of the prevalent causes of many issues including behavioral health problems, substance abuse, health issues, and a myriad of social ills-including but not limited to child abuse, generational poverty, domestic violence, criminal behavior, and incarceration.
The grantee will be responsible for providing the following services:
- Family Service Coordination
- Service plan implementation and monitoring
- Assessment of family progress
- Parent Education and Support
- Transportation Services
Proposals must outline how each of these services will be provided.
Family Service Coordination: Service coordination is an active, ongoing process that involves assisting families by helping them identify the array of services they are already engaged in, compiling information about those services, and facilitating access to services needed but not yet utilized. Applicants must describe how they will work with individual family members to coordinate and actively support involvement in early childhood services, medical services, substance abuse services, education/employment and behavioral health services as needed. Each member of the family should be considered when coordinating services. In some cases, families lose their connection to their supports through their families or through the community, often due to abuse, violence, stress, or addiction. Part of the job of services is to help families recover and learn to access and utilize their own or the community’s resources.
A primary focus of these services is the development of support systems for individual families with children at risk of out-of-home placement. To adequately meet the needs of the priority population served by this RFP, the majority of staff time should be spent coordinating services and identifying the community resources available and/or accessed by families. This focus will ensure all families are effectively linked to the right services and supports.
Service plan implementation and monitoring: Referrals to the program from OCS will include an in-person meeting with the grantee, the family, Tribal representative, if applicable, and the OCS worker to discuss the OCS initial assessment, and to begin the development of the service plan for the family. These meetings should occur in the family home whenever possible. This effort will support parent empowerment and provide a warm hand off of the services which will likely result in better program participation.
The service plan must be reviewed by the grantee at least once per month with the family, to review the service plan and to identify if any changes need to be made. Referrals must include a release of information (ROI) signed by the family for communication between OCS and the grantee to allow for the referral and reporting the outcome of the offered services to OCS. Proposals must outline the intake process which should involve a meeting with the family, Tribal representative (if applicable) and the assigned OCS case worker making the referral. If an applicant is recommended for award, the applicant will be required to provide their proposed service plan format as a condition of award.
In Fiscal Year 2018, service plan implementation and monitoring will expand to include safety plan support and monitoring for Category 2 children who may be in their home with a safety plan where the OCS case remains open and OCS remains responsible for ensuring the safety of the child.
Assessments of Family Progress: Assessment is to be an ongoing process through the duration of service delivery. Assessment should look at progress and client achievement, as well as account for changes in family circumstances and need. Assessment will take place during frequent face to face contact with both the child and caregivers, in their own home and other appropriate community settings such as playgrounds, libraries or other places where services are being provided to the family or child. Minimum standards for contact with children in the open in-home cases are monthly and in the child's home, but will likely be weekly or more often when service provision begins. The grantee will utilize the Protective Factors survey before providing services and at the conclusion of services. See Attachments for the Protective Factors Survey and user manual. The survey results are designed to help agencies measure changes in protective factors and identify areas where workers can focus on increasing individual family protective factors. Any assessment made regarding immediate or impending threats to the child's safety must be reported to OCS. The applicant's proposal must describe how they will utilize and implement the Protective Factor's survey for their proposed program.
Parent Education and Support: The purpose of the parent education component is to allow families to learn parenting techniques and gain skills that help to increase parental capacity by providing hands-on education to caregivers in a home environment. The parenting component of these services may be offered one-on-one, in a group setting or may take place through a parent support group method. Parent support groups have been identified as an evidence-based practice for parents to gain both support and education, and to have long range positive effects in family wellness.
For agency-based parenting groups/classes to be funded through this program, there must be a coaching and mentoring element to the proposed curricula or model. As well as parenting training, a family centered approach recognizes the usefulness of a broader range of subjects, which may include financial literacy; leadership skills; goal setting; self-esteem; stress reduction; systems navigation; tradition and cultural practices; and other skill-builders that promote resilience.
The applicant must include a clear outline of the curricula or models chosen. Include an outline of any curricula used with the proposal as well as a description of the evaluation tool which will be used to determine whether the parenting group or curriculum delivered is effective, i.e. survey or other evaluation tool. If employee training is needed to implement this component, funds must be allocated and outlined in the proposed budget.
Transportation Services: Applicants must be able to provide transportation for parents and children to service activities. One option is by facilitating access to public transportation through taxi vouchers, community shuttle services and/or bus tokens. The applicant may also have a company vehicle that can provide transportation directly to clients. Proposals may include costs for leasing a vehicle for program activities. Applicants requesting funds to lease a vehicle to support program activities should include an estimate of the annual costs for leasing a vehicle and explore multiple leasing options. No funds for leasing a vehicle shared agency-wide or for vehicle purchase will be approved. The applicant must describe how transportation services will be provided to parents and children under this program.
Availability and Flexibility: Applicants must explain how they will demonstrate flexibility and the ability to provide services when they are most convenient for the family. If your agency has a crisis line or works extended hours, this information must be in your proposal.
Documentation: The applicant must describe how they will document the number of hours spent on each of the five services listed above for each family. Grant reporting will require quarterly reporting of the number of unduplicated hours of each of the services provided for the family. For example, time spent transporting a client cannot also be counted as time spent assessing progress or providing parenting education or support.
1.04Program Evaluation Requirements and Reporting
The applicant must provide an evaluation plan using the Circles of Support Indicators worksheet attached to this RFP and outcomes from the applicant's completed Logic Model. The applicant's evaluation plan must include indicators and data gathering strategies that will be used to evaluate the progress of the grant project toward achieving the program goals and outcomes. The evaluation plan must also address the performance measures listed below in the description of the Results Based Budgeting.
Logic Model Development: The applicant must provide a Logic Model using the sample Logic Model instructions attached to this RFP. The Logic Model must include goal(s), outcomes, outputs, resources and activities applicable to the proposed project and compliant with program intent.
Results Based Accountability Framework
Grant programs will be required to align with the department’s priorities and core services. Utilizing a results-based management/budgeting framework, grantees will use performance measures to evaluate progress in order to meet meaningful outcomes and initiate data collection and reporting consistent with department priorities. Below are the Department Priorities, Core Services, Objectives, and Effective and Efficiency Performance Measures for this program.
Department Priorities
- 1 Health and Wellness Across the Life Span
- 3 Safe and Responsible Individuals, Families and Communities
Department Core Services
- 1.2 Provide Quality of Life in a Safe Living Environment for Alaskans
- 3.2 Protect Vulnerable Alaskans
Department Objectives
- 1.2.1 Improve the safety of children receiving department services
- 3.2.1 Decrease the rate of maltreatment in children
Performance Measures
- Effectiveness: % of parents demonstrating enhanced protective factors
- Efficiency: Cost per family served
More information about the DHSS priorities can be found at http://dhss.alaska.gov/Documents/Publications/priorities.PDF
Grant Reporting
Required reporting for this grant will include:
1) Cumulative Fiscal Report (overall grant and match expenditures are reported quarterly by budget line item);
2) Program Reports in the format prescribed by the grantor;
3) FFATA: If funding for this program includes federal funds with reporting requirements that include those imposed under the Federal Funding Accountability and Transparency Act (FFATA), an agency power user must complete a FFATA form in the GEMS Agency Administration tab. Federal reporting requirements are not limited to prime awardees (such as the State) but include awards with federal funds that the State grants out (sub awardee). For Fiscal Year 2017, funding is anticipated to be general funds and the FFATA form and Federal Assurances and Certifications are not required with the applicant's response to this solicitation. In continuing years, funding is anticipated to be a combination of general and federal funds and grantees would be expected to complete the necessary federal forms when they respond to the continuation solicitations.
1.05Target Population and Service Area
Applicants must clearly describe the population targeted by the project, including the communities that will be served in the OCS Southeast Region. Proposals will be evaluated for compatibility with the intended target population identified in this solicitation.
Target Population: The target population for the services requested in this solicitation includes children under 18 who:
- Category 1: are currently safe, but at high risk of future maltreatment.
- Category 2: are currently unsafe and remain in their home with a safety plan.
Please refer to section 1.01 for a description of the specified time frame for service provision of the two categories.
Service Areas and Communities: Services are sought in communities located in the Office of Children's Services Southeast Region. A map of the OCS service regions is provided as an attachment to this RFP.
1.06Program Funding
The intent is to fund at least one award in the OCS Southeast Service Region which did not have any successful applicants during the recent procurement.
- For Fiscal Year 2017, grantees will only provide services to Category 1 clients for a six-month period. Funds available under this program for the OCS Southeast Region will not exceed $30,000 in general funds per award for Fiscal Year 2017.
- For continuing years, grantees will provide services to Category 1 and Category 2 clients. Funds available under this program for the OCS Southeast Region will not exceed $68,760 in a combination of general and federal funds per award for Fiscal Year 2018. Refer to subsection 3.05 for additional information regarding grant duration and continued funding.
Anticipated funding amounts are based on the percentage of children currently in out of home care in each region. If there are no successful applicants in a region, OCS may consider reallocating funds among the remaining regions.
Match Requirements: The budget must include matching funds to equal no less than 15.00% of the proposed project. To calculate proper match use the following formula.
Total Grant Award Amount x Percentage of Match = Total Proposed Match
Restrictions to allowable matching funds are as follows:
1) Federal grant funds may not be used to match federal funds awarded through this grant program.
2) State grant funds may not be used to match funds awarded through this grant program.
3) Grant Income, Medicaid, and other third party receipts may be used as a match.
4) Local match may include in-kind contributions from volunteers, as well as donations of supplies, equipment, and space, and other items of value for which the applicant does not incur a cost.
5) Local cash match may include local tax receipts, municipal revenue sharing, cash donations, and other local sources of cash receipts.)
Proposed Budget: The proposal must contain both a detailed and narrative budget for the six months of service to Category 1 clients in Fiscal Year 2017. The proposal must also contain both a detailed and narrative budget for the first continuation year of the grant program (Fiscal Year 2018) when grantees will provide services to both Category 1 and Category 2 clients. Refer to subsection 3.05 for additional information regarding grant duration and continued funding.
The budgets must include any required match, which is fully compliant with the limitations described in 7 AAC 78.160 (Costs), and supports program staffing and service delivery requirements stated in this RFP. The GEMS portal provides applicants instructions and the ability to enter budget details and narrative for the project budget. More detailed instructions can be accessed in the DHSS Budget Guidelines available online at https://gems.dhss.alaska.gov/Home/Documents.
Indirect Costs: If the proposed budget includes indirect costs, 7 AAC 78.160(p) requires a copy of the agency’s current federally approved Indirect Cost Rate Agreement. Agencies with current DHSS grant agreements can review the Indirect Cost Rate Agreement information in GEMS. Agencies without current grant agreements with the Department must upload a copy of the Indirect Cost Rate Agreement in the "Agency Administration" tab of the GEMS portal. Help instructions are available in the portal to upload and review such documents.
Grant Income: Applicants providing Medicaid reimbursable services must also have a Medicaid Provider Number, or apply to obtain one, and seek Medicaid reimbursement for all eligible services.
In the applicant’s proposed budget, both anticipated receipts and expenditures for all grant income must be clearly evident in both the detailed and narrative budgets and actual receipts and expenditures must be reported on a quarterly basis.