1.01Introduction and Program Description
The Department of Health (DOH), Division of Public Assistance (DPA), is soliciting proposals from eligible organizations to provide Work Services case management through funding from the Alaska Temporary Assistance Program (ATAP) for the State of Alaska in FY2027 through FY2029. This program is designed to address gaps in service within the State of Alaska where the Division of Public Assistance does not provide services in order to provide Work Service programming on a statewide basis. Program Services are authorized under 7 AAC 78 Grant Programs. Additional governing statutes are 45 CFR Parts 260-265, TANF Statute, Social Security Act, Title IV (Part A of Title IV); AS 47.27.005 Duties of the Department; AS 47.27.030 Family Self Sufficiency. State of Alaska statutes and regulations are accessible at the Department of Law Document Library or through the contact person identified on the cover page of this Request for Proposals (RFP).
The Alaska Temporary Assistance Program (ATAP) Work Services grant provides funding to partner agencies to manage clients who are seeking assistance with finding employment and achieving self-sufficiency. The general field of employment assistance is referred to as Work Services under federal Temporary Assistance for Needy Family (TANF) funded programming. Allowable services provided by the agencies assisting clients with obtaining employment include general case management, supporting skill development, facilitating employment-focused activities, and providing job placements and referrals. This continuum of services begins with a person's initial contact with the agency and continues for up to 12 months after they secure employment and close their ATAP case. The intended program outcome is that participants exit ATAP with the ability to maintain financial self‑sufficiency through paid employment or other sustainable financial supports.
Agencies selected for funding are required to comply with the documentation, monitoring, and verifying work activity requirements imposed by the federal TANF program and all applicable federal statutes, regulations, guidance, terms and conditions, and other State requirements associated with the funding. Awarded applicants must remain informed of any changes to these requirements and implement necessary updates throughout the grant period. Updates to federal requirements, the Alaska TANF State Plan, or Division of Public Assistance policy and procedure guidance will not constitute a change in the scope of work.
1.02Program Goals and Anticipated Outcomes
The proposed project must demonstrate a thorough understanding and support of the grant program goals and outcomes anticipated by the Department.
This program serves Purpose 2 of the Temporary Assistance for Needy Families program: End the dependence of needy parents on government benefits by promoting job preparation, work, and marriage.
By advancing Purpose 2 of the Temporary Assistance for Needy Families program, the program is expected to increase family self‑sufficiency and economic stability. Participants will be better equipped to secure and retain employment, reduce reliance on public assistance, and strengthen long‑term financial independence.
Projects must meet or exceed anticipated minimum outcomes described in this RFP.
1.03Program Services/Activities
Grantees are expected to provide the services necessary to ensure that each family achieves the highest possible degree of self-sufficiency regardless of their situation. Adults in every household are expected to engage in one or more meaningful activities that advance their ability to achieve self-sufficiency. Therefore, the services provided by the Agency must be designed to meet the full range of needs unique to each client.
These services must align with the Work Services Procedure Manual (WSPM) and include, but are not limited to:
- Engagement and Assessment (WSPM 1001)
- Family Self-Sufficiency Planning (WSPM 1002)
- Engagement in and verification of Work Activity (WSPM 1003)
- Issue and document Supportive Services (WSPM 1004)
- Job Development (WSPM 1005)
- Determine Good Cause (WSPM 1006)
- Accurate Penalty and/or Disqualification Determination (WSPM 1007)
- Evaluate possible extension to the 60-month time limit (WSPM 1008)
- Screen for and facilitate Social Security Advocacy (WSPM 1010)
- Counsel clients regarding refusal of cash assistance (WSPM 1012)
- Provide Post-Temporary Assistance Services (WSPM 1013)
- Utilize Work Services Reports to successfully manage ATAP caseload (WSPM 1015)
- Complete all activities regarding management of the program (WSPM 1018)
- Review and apply all program updates described in the WSPM Transmittals.
Applicants must access, develop, and use a broad spectrum of services, strategies, and supports that effectively address the wide range of situations and needs presented by Temporary Assistance clients. The applicant must be able to demonstrate knowledge about community and state resources that can be accessed to support the participant’s efforts to become self-sufficient. Leveraging and accessing existing resources and building strong collaborations with community resource providers is essential for meeting the needs of every family being served.
Supportive service funds are issued to awarded applicants for the direct benefit of clients and are used by work services providers to purchase goods and services that help individual clients prepare for a job, find or keep a job, or obtain a better job and achieve self-sufficiency (WSPM section 1004). Applicants must demonstrate that they are good stewards of State funds and will apply the rules associated with supportive services. Funds issued to clients that are in violation of State rules will be reduced from future advances.
An annual supportive services allocation is awarded to the funded Agency. Sufficient funds are allocated to cover allowable and reasonable supportive service needs. No additional allocation is planned. Agencies are expected to manage their supportive services expenditures judiciously to ensure supportive services are available to all clients all year.
Agencies are responsible for childcare authorizations for clients assigned to and engaged in appropriate activities. Child Care authorizations are verified and paid by DPA or a local childcare administrator. Guidance for authorizing childcare can be located at: http://dhss.alaska.gov/dpa/Documents/dpa/programs/ccare/Documents/Manuals-Brochures/Child-Care-Assistance-Program-Policies-and-Procedures.pdf
Applicants will upload a timeline for the initiation of services and project activities.
Applicant proposals must describe the ways in which the project aligns with program intent. The submitted project proposal will
- Identify agency resources available to the project
- Describe project activities; and
- Clearly state the project’s anticipated goals, outputs, and outcomes
1.04Program Evaluation Requirements and Reporting
The Work Services grant program will be evaluated in accordance with the Continuous Improvement Monitoring Guide, a framework developed by the Division of Public Assistance. Awarded Agencies are required to track participant progress, document service delivery, meet established performance benchmarks, and submit regular reports to the Division of Public Assistance.
Scheduled and ad hoc technical assistance is available and may be required to support Work Services providers.
Effectiveness and efficiency performance measures are calculated as percentages. For each measure, the number of clients who met the participation standard (the numerator) is divided by the number of clients who could possibly meet that standard (the denominator). In this context, “met” refers to clients who achieved the required participation benchmark defined for that measure. The “met/possible” ratio is used to determine the percentage for each performance measure.
Effectiveness Performance Measures
Documentation of all client contact is entered into the Case Management System (CMS). This documentation is essential to demonstrate the Agency's due diligence. Effectiveness is measured by:
- Clients who leave the caseload with employment or non-time limited benefits (Social Security).
- Clients who meet the Federal participation rates
Performance standards are those established by the Federal TANF rate are are calculated from the data entered into CMS in two areas:
1. All-Families Participation
Possible: All families that received Temporary Assistance in the month except:
- Child only cases
- Single parent families with a child under 1 year old exemption who are not meeting the minimum participation requirements (“BA Exemption”)
- Families penalized in the month, but not more than 3 months in the last 12 who are not meeting the minimum participation requirements
- Single parent families where the parent is providing care for disabled family members
- Single parent families where the parent is an ineligible undocumented immigrant
- Single parent families in refused cash status (other than Job Start participants)
Met: All possible families that meet the All-Families Participation minimum work requirements.
2. Two-Parent Participation
Possible: All two-parent families that received Temporary Assistance in the month except:
- Two-parent families where one adult is documented as unable to participate due to a health condition (“IC” Cases)
- Two-parent families penalized in the month, but not more than 3 months in the last 12 who are not meeting the minimum participation requirements
- Two-parent families where both parents are ineligible undocumented immigrant
- Two-parent families in refused cash status (other than Job Start participants) Two-parent families where one adult is providing care for a disabled family member
Met: All possible families that meet the Two-Parent Families minimum work requirements.
Work activity and client interactions must be entered by the Agency into the CMS Work Activity Screen on or before the 20th of the month following the activity month and must meet the requirements outlined in Performance Measures, Work Activities and Work verification (WSPM 1003). Data entered late will not be included in the Agency's performance.
The Agency is responsible for the timeliness and accuracy of the data entered in the Case Management System (CMS) by their staff.
Efficiency Performance Measures
Efficiency measures are tracked and reported by the grant. Quality assurance is completed by the awarded Agency monthly. Results are tracked by the awarded Agency each month and reported with a quarterly total and performance achievement on the Quarterly Continuous Improvement Plan (TA41). The percentage is calculated by dividing the number of people included in the Met definition of each measure by the number of people included in the Possible definition of the measure definition; Met/Possible. Applicants must explain their methodology for reporting this information in their proposal. Please refer to the measure definitions below.
1. Clients are engaged and assessed within 30 days of referral.
Possible: All clients referred to a provider in a 30-day look back of referral.
Met: All clients engaged and assessed within a 30-day look back of referral.
2. Family Self-Sufficiency Plans (FSSPs) are current
Possible: All clients assigned to the Agency's caseload.
Met: All clients on the Agency's caseload who have a current FSSP.
3. Penalties are requested when clients are out of program compliance or good cause for non-compliance is evaluated and supported in documentation.
Possible: All clients who are out of program compliance for FSSPs or work activity participation.
Met: All clients for whom a penalty for non-compliance has been forwarded to eligibility through approved communication methodology.
4. Supportive services and childcare are authorized to support assigned activities according to policy and procedure.
Possible: All clients who receive at least one issuance of supportive service or childcare payment.
Met: All clients who received correctly authorized supportive services or childcare authorizations.
5. Work Verification meets or exceeds accuracy standards.
Possible: All cases assigned to the Agency.
Met: All cases with correct work verification.
Additional Performance Measures
Clients will be referred to and complete employment focused training and education that result in industry recognized certifications.
1. Access to vocational training
Possible: All clients on the caseload.
Met: All clients assigned to a vocational training or education course that will lead to an industry recognized credential.
2. Completed vocational training
Possible: All clients assigned to an employment focused training or education course that will lead to an industry recognized credential.
Met: Client who achieved an industry recognized training or credential.
3. Job Development
Possible: The number of clients who are not working, not exempt and not otherwise meeting the participation rate in other activities except families penalized in the month but not more than 3 months in the last 12 months who are not meeting the minimum participation requirements.
Met: The number of clients participating in 20 or more hours of job development activities (Job Start, On the Job Training (OJT), Community Work Experience (CWE), Business Work Experience (BEW)).
Data Reporting Requirements
Data not collected in the CMS Work Activity Screen is collected by the Agency and reported through GEMS on the Work Services Quarterly Continuous Improvement Plan (TA41). Data detail will be provided upon request by the Division.
Grant Reporting Requirements
Awarded Agencies will submit a sortable excel file to the Division’s designated secure mailbox including all supportive services issued in the calendar month which documents the following:
- client ID number;
- first and last name of client;
- invoice date, vendor;
- SS code, amount issued, office, unit and caseload number.
The Division of Public Assistance reserves the right to adjust or deny any reimbursement of supportive services when the supportive service is not recognized or approved by DPA, there is inadequate documentation to support the issuance, or it is determined that guidelines for the use of supportive services were not followed. The Agency is expected to manage their use of supportive services to ensure the allocation covers costs for the entire fiscal year for the entire caseload. No supplemental allocation is planned. Supportive services will be issued as described in the WSPM.
Required quarterly reporting will include:
- Cumulative Fiscal Reports recording overall grant and match expenditures by budget line
- Program Reports in the format prescribed by the program
- Cumulative Detailed Expenditure Report verifying amounts reported in Cumulative Fiscal Reports due at Q2 and Q4
1.05Target Population and Service Area
Applicants must clearly describe the population targeted by the project, including the area or communities that will be served. Proposals will be evaluated for compatibility with the program’s intended target population identified in this solicitation.
Target Population: The target population for the solicited services includes:
- Alaska Temporary Assistance Program Applicants.
- Current ATAP recipients and those within 12 months of Post-Temporary Assistance (TA) who have closed their ATAP case with verified employment.
- Individuals and families living in the services area who are eligible for Native Family Assistance Programs are not served under these grants.
- ATAP families living in communities not listed below are served by DPA Work Services staff.
Service Areas and Communities: The Division of Public Assistance provides direct Work Services in select service areas across Alaska. The geographic areas and priority populations identified for this solicitation were selected based on documented gaps in services that are not otherwise provided by the State of Alaska. The requested services will be delivered in the following service areas and communities:
1. The Municipality of Anchorage
The state’s largest and most diverse population of welfare recipients lives in the Municipality of Anchorage. This community accounts for an average of 36% of the statewide caseload. These families typically have access to more employment opportunities and a broader range of other community resources than other Alaskan communities. While the municipality has a wider range of resources that can benefit welfare families, there is considerable demand for these services.
2. The Matanuska-Susitna Valley for cases that have received 24 or more months of TANF;
The Mat-Su Borough is one of the largest and fastest growing areas of the state in both population and economic opportunity. This caseload represents 10% of the ATAP population. Clients with more than 24 months of assistance are likely to experience a higher level of complexities than those who exit ATAP before reaching 24 months. Families may require higher levels of support than those having used fewer months of ATAP.
Note: The restriction to cases that have received 24 or more months of TANF is to ensure that services are not supplanting those already provided by the State of Alaska during the first two years of assistance.
3. Southeast Alaska
Southeast Alaska comprises 3% of the Temporary Assistance caseload and serves both urban and rural families. Those living in the larger communities of Juneau, Ketchikan, and Sitka benefit from relatively stronger local economies and social services infrastructure. Smaller communities may have a limited infrastructure for the delivery of health, social, and employment services. Few communities are connected by a road system, and travel is largely restricted to airplanes and the Alaska Marine Highway System. Annette Island/Metlakatla Indian Community is not included in this service area.
4. Statewide services for ATAP approved Refugee, Asylee, Humanitarian Parolee, Cuban-Haitian Entrants, Iraqi and Afghan Special Immigrant Visa holders, Amerasians, Afghan and Ukrainian Humanitarian Parolees, and Victims of Trafficking;
Clients meeting this population definition may be in any of Alaska’s communities, though are generally populated in Anchorage, the Mat-Su Valley and Delta Junction. Clients may be primary or secondary arrivals and may need a high level of support securing housing, support to access basin medical and educational systems, may have limited English skills and may be experiencing higher than average level of trauma. This caseload is approximately 7% of the ATAP caseload.
1.06Program Funding
The Division of Public Assistance's Work Services grant program intends to award four grants, one for each service area, to provide a comprehensive range of employment-focused services that assist clients to gain employment or alternate income that allows them to no longer require Temporary Assistance from the State of Alaska.
Funds available for this program are anticipated to total $7,064,030 per fiscal year, which is comprised of Federal TANF Block Grant Funding. Budgets for each service area may not exceed the following:
- The Municipality of Anchorage; $4,520,979.20
- The Matanuska-Susitna Valley for cases that have received 24 or more months of TANF; $1,342,165.70
- Southeast Alaska; $353,201.50
- Statewide services for ATAP approved Refugee, Asylee, Humanitarian Parolee, Cuban-Haitian Entrants and Victims of Trafficking; $847,683.60
Proposed Budget: The applicant must submit a budget proposal for the first fiscal year of the project. The proposed budget detail and narrative will support the program's results-based service delivery and staffing requirements stated in this RFP.
Administrative expenses are restricted to no more than 15%.
The proposed budget will be fully compliant with the limitations described in this RFP, and those detailed in 7 AAC 78.160 (Costs). Regulations are provided under the GEMS Documents tab.
Resources specific to budgeting are also available under the GEMS Documents tab. The Department's Grant Budget Preparation Guidelines provide information and guidance about budget lines, cost detail groupings, and narrative requirements. Grantee User Manual Part I provides detailed instructions for entering a budget proposal in the chapter "Responding to a Solicitation."
Other Agency Funding: Prior to submitting a proposal, applicants are required to list all other agency funding received and applied for. This task must be completed by an Agency Power User in the Other Funding section of the Agency Administration tab. This is part of the pre-award risk assessment required under Uniform Guidance 2 CFR 200.
Administrative Costs: In accordance with federal grant restrictions, proposed budgets must limit total administrative costs to no more than 15% of the total grant award.
Indirect Costs: If the proposed budget includes indirect costs, 7 AAC 78.160(p) requires a copy of the agency's current federally approved Indirect Cost Rate Agreement. The agreement is to be uploaded in the Agency Administration tab. Lapsed agreements can be used if uploaded with the negotiating federal agency's written approval to continue using the rate until a new agreement is negotiated. If an agency has never entered into a federally approved Indirect Cost Rate Agreement or no longer has a federally approved agreement in place, the recently updated Federal Uniform Guidance 2 CFR 200 now allows that agency to budget the 15% De Minimis.
Payment for Services/Grant Income: If applicable to the services proposed in response to this solicitation, awarded grantees will have a Medicaid Provider Number or apply to obtain one, and will make reasonable effort to bill all eligible services to Medicaid and any other available sources of payment before seeking grant support for delivery of the proposed services. Department funds are the payer of last resort.
In the applicant’s proposed budget, anticipated receipts and expenditures for all grant income must be evident in the detail and narrative. Fiscal reports for awarded income generating projects will include the receipts and expenditure of all grant income.