1.01Introduction and Program Description
The Department of Family and Community Services, Division of Office of Children's Services (OCS), is requesting proposals from eligible applicants to provide Family Contact Services (FCS) for the State of Alaska in FY2025 through FY2027. Program Services are authorized under 7 AAC 78 Grant Programs. Additional governing statutes are AS 47.10 Children in Need of Aid, AS 47.17 Child Protection, AS 47.05.010 Administration, Title IV-B Subpart 2 Sec. 430 [42.U.S.C 629](a), Adoptions and Safe Families Act (ASFA 11/19/97). State of Alaska statutes and regulations are accessible at the Department of Law Document Library or through the contact person identified on the cover page of this Request for Proposals (RFP).
FCS is designed to provide ongoing family contact, limited child transportation services, and documentation of services for OCS involved families where the children have been removed from the home. Services are provided in agency, home, or community settings. Federal law requires that children in out of home care maintain contact with siblings and parents. OCS statistics currently show 2,289 children in out of home care, of whom 1,402 are located in our major urban areas. FCS facilitates ongoing relationships and works to reunify children with their biological parents.
If you already applied to Family Contact Services program for fiscal year 2025, you do not need to apply again.
1.02Program Goals and Anticipated Outcomes
The proposed project must demonstrate a thorough understanding and support of the grant program goals and outcomes anticipated by the Department. The primary purpose of FCS is to provide a safe environment for family interactions to occur between parents and their children who are residing out of home care. As a result of this service, parents are expected to increase parenting capabilities, family communication skills and family activity levels based on children's ages and interests. FCS may occur in an agency setting or community setting depending on the progress of the parents in ensuring child safety.
Program Goals
FCS grantees will contribute to timely reunification of children with the caregivers from their home of origin by providing the context for increasing parental capacity and building strong parent-child bonds to support a safe environment for a child. The short-term objective of the intervention and the provision of service is to prevent any further abuse or neglect of children and to provide a safe and nurturing environment for family interactions to occur.
Anticipated Outcomes
Services provided through this grant must result in measurable and achievable outcomes. These are changes that occur or differences made for individuals, groups, families, or communities during or after receiving FCS.
- Parents will have a greater understanding of child development as it relates to their children's needs, and an understanding their ability to proactively respond to all of their children's needs as it relates to safety, discipline, parenting, nurturing, and overall child well-being.
- Children will be safe from threats of abuse or neglect during family interactions.
- Caregivers will appropriately respond to the needs of their children during family interaction time.
- Caregivers will demonstrate an interest and ability to engage their children in emotionally and developmentally appropriate communication and play.
- Caregivers will demonstrate an ability to be protective of their children during visits, so that monitored or unsupervised visitation may be the result of progression of the case plan.
Applicant proposals must describe ways in which the project aligns with the program intent, and anticipated outcomes. The submitted project proposal will identify agency resources available to the project, describe project activities, and clearly state the project's anticipated goals, outputs, and outcomes.
Meaningful family contact will be delivered using the Strengthening Families™ approach. Strengthening Families™ focuses on engaging families, programs and communities in building five protective factors. Protective factors are the conditions or attributes of individuals, families, communities or the larger society that mitigate risk and promote healthy development and well-being. Changing the balance so that protective factors outweigh risk factors is an effective strategy for preventing child abuse and neglect (Center for the Study of Social Policy).
The Five Protective Factors are:
- Parental resilience: The ability to manage and bounce back from all types of challenges that emerge in every family’s life. It means finding ways to solve problems, build trusting relationships with your child, and knowing when to seek help when necessary.
- Social connections: Positive relationships that provide emotional, informational, instrumental and spiritual support.
- Knowledge of parenting and child development: Understanding child development and parenting strategies that support physical, cognitive, language, social, and emotional development.
- Concrete support in times of need: Access to support and services that address a family’s needs and help minimize stress caused by challenges.
- Social and emotional competence of children: Children develop the ability to communicate clearly, recognize and regulate their emotions, and establish and maintain relationships.
Additionally, Services delivered by OCS Grant programs will be:
- Individualized and Strength-Based: Identifying strengths and challenges of individuals and families and building on those identified strengths using service planning, as planning is critical to optimal outcomes for children and their families.
- Culturally Sensitive/Competent: Cultural Sensitivity broadens our knowledge and understanding of individuals and communities that we work with. Programs will ensure continued education for workers in the area of cultural awareness and history of the people being served. In addition, educational and recreational opportunities for families served should be reflective of the culture and incorporate cultural activities whenever possible.
- Trauma Informed: Trauma-informed care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms, acknowledges the role that trauma has played in their lives, and designs services accordingly.
Applicants must describe how providers will ensure adherence to these approaches through provision of services. Any training or professional development provided should also be outlined. See this website for best practices guide and training resource: R.O.C.K. Mat-Su
1.03Program Services/Activities
Background to Services
Prior to the OCS referral to the grantee, OCS develops a family contact plan within two weeks of the child’s removal from the caregiver’s home which includes caregivers and siblings as part of the plan. The family contact plan should be updated every 60 days thereafter by the OCS caseworker in collaboration with the caregiver and other stakeholders. The written family contact plan provided to the caregiver should include identification of their strengths, their areas for growth, and the frequency and location of the visits. Ideally, the family contact plan will help the family contact supervisor have a clear plan, with structured activities, to observe and enhance parental capabilities. Supervised family contact is intended to be a temporary remedy with most parents moving toward less restrictive or unsupervised visits with their child whenever possible. This service could be short or long term given the degree of issues present for the parent or family to resolve, continued safety concerns between the parent and the child, or other case issues.
The successful applicant will be responsible for providing the following services:
- Supervised Family Contact
- Parent Coaching and Support
- Transportation Services
Supervised Family Contact
The space or location for family contact services must promote quality interaction between parent/child. The setting must reflect the diverse cultural aspects of the community. The applicant must provide information on how the visitation space is appropriate for family interaction. The applicant must also provide detailed information concerning routine security measures.
The applicant must provide a schedule of operations which is consistent with the needs of children and families. For example, family contact for school age children will typically need to take place in the late afternoon hours and this is the time frame where the need for available hours is present. The applicant must describe their system of waitlisting referrals, in the event that they do not have the capacity to deliver the services. The waitlist will be reviewed with the OCS point of contact. The applicant must describe how they will maintain the waitlist and communicate with OCS on a regular basis, about which families should exit services to a less restrictive family contact environment and which families have priority to enter services.
Applicants must explain how they will demonstrate flexibility and the ability to provide services when they are most convenient for the family. A clear plan to provide back-up service in any given situation must be addressed in the proposal. Proposals must address how the agency will respond to any immediate or potential safety issues that may arise during the delivery of services. Agencies are cautioned that breaks in service for on-going clients, based solely on no available employee backup coverage, may be considered a violation of terms or conditions of this grant and may lead to a reduction in the grant award or possible suspension and/or termination of the grant.
Applicants must indicate how many hours of Family Contact they are able to provide per week.
Parent Coaching and Support
Parent coaching means providing hands-on education and support to caregivers in an agency, home, or community setting, in order to help parents increase their protective factors. Parent coaching is a one-on-one service, in which the parent’s contact coordinator helps the parent prepare for supervised contact with their children. This includes assessing the children’s needs and planning activities, assisting the parent with problem-solving, supporting the parent through difficult separations, debriefing, and planning for the next visit. Parent coordinators/coaches must be resources for visitation activities, knowledgeable of child development, and a source of emotional encouragement. They must also be able to effectively intervene to redirect a parent or protect a child during a family interaction. Applicants must describe the process of how parent coaching, and support to clients will be achieved to allow for observation and enhancement of protective factors.
Transportation Services
Applicants must be able to provide transportation for children to family contact sessions if the foster parent is not available to provide transportation. Proposals may include costs for leasing a vehicle for program activities, or emergency taxi funds or gas cards. Applicants requesting funds to lease a vehicle to support program activities must include an estimate of the annual costs for leasing a vehicle and explore multiple leasing options. No funds for leasing a vehicle shared agency-wide or for vehicle purchase will be approved. Applicants offering multiple options for client transportation must provide a specific cost breakdown in the submitted budget narrative.
Minimum expectations for the provision of services
- Schedule Family Contact Sessions within five (5) business days after receiving the family contact referral from OCS.
- Assist parents and children in attending family contact sessions as scheduled, by addressing transportation barriers as they arise.
- Notify OCS within 2 business days if the referral is being wait listed.
Minimum expectations during family contact session
- Maintain active contact with parents to help ensure they arrive at the family contact on time.
- Greet children, foster parents and parents at the beginning of each family contact session.
- Provide supervision and intervention if necessary to ensure that all participants remain safe.
- Provide coaching and support during the family contact session in order to guide parents in providing healthy guidance, structure and discipline to their children.
- Close the family contact session by preparing the participants for the visit to end. Ensure the child gets to the adult who is responsible for them.
- Affirm the next family contact session time with the parent.
Post Contact
- Document the family contact session on the form provided by OCS. Provide the form to the OCS point of contact no less than 2 business days from the date of the family contact session;
- Communicate by email to the assigned OCS case worker within 24 hours if there are safety concerns, or if the parent or child do not show up to the scheduled visit.
Case Staffing and Sharing of Information
Following the grant award, successful applicants will be expected to coordinate the frequency of case staffing with their local OCS field office. Because OCS will have an open case and information will be shared across agencies, a Release of Information is required to be completed for each family receiving services. Applicants need to include a statement in their intake materials disclosing to clients that these services are delivered in partnership with OCS and any information gathered during the duration of services will be disclosed to OCS to support activities related to the open case.
Completion of Services
OCS policy is that Family Contact will be discontinued only when reunification is successful or parental rights have been legally terminated AND the court has determined that clear and convincing evidence shows that the child’s best interests are served by disallowing parental visitations. However, the successful applicant may set agency service discontinuation criteria, including number of missed family contact sessions, and safety concerns, as reasons to discontinue scheduled family contact sessions provided by the applicant. This information and the reasons for discontinuation of services must be provided in writing to the OCS case worker as soon as possible when the decision is made to discontinue services. Applicants must include proposed discontinuation criteria as part of the proposal.
Applicants must include with their proposal an outline of the expected timeframes for service delivery to referred families. Proposed timeline for project implementation must be both reasonable and supportive of program activities and goals.
Applicants must affirm that minimum expectations of services referenced in this section will be met.
1.04Program Evaluation Requirements and Reporting
Results Based Budgeting Framework
Results based budgeting provides a framework in which allocated resources support, and are justified by, a set of outputs and expected results. Within this framework, actual performance and achieved outcomes are measured by objective performance measures.
Projects are required to align with program objectives expressing Department priorities and core services. Projects will use performance measures to evaluate progress toward meaningful outcomes, and to initiate data collection and reporting consistent with Department priorities.
The Department Priorities, Core Services, Objectives, and Performance Measures of Effectiveness and Efficiency for this program are:
Department Priorities
- 1 Health & Wellness Across the Life Span
- 3 Safe & Responsible Individuals, Families & Communities
Department Core Services
- 1.2 Provide Quality of Life in a Safe Living Environment for Alaskans
- 3.2 Protect Vulnerable Alaskans
Performance Measures
- Efficiency: Cost per family contact hour (Cumulative amount of grant expenditures divided by number of family contact hours delivered. Reported in the second and fourth quarters only.)
- Effectiveness: % of family contact hours delivered (Number of family contact hours delivered compared to number of family contact hours scheduled in the quarter. Reported quarterly.)
The applicant's proposed evaluation plan will incorporate the performance measures of effectiveness and efficiency identified above. Applicants can propose additional performance measures for evaluating the project’s progress in achieving results supportive of program goals and outcomes. (The applicant's logic model/evaluation plan must include indicators and data gathering strategies that will be used.)
Grant Reporting
Required reporting will include:
- Cumulative Fiscal Reports recording overall grant and match expenditures by budget line; and
- Program Reports in the format prescribed by the program.
Examples of the family contact observation report and family contact plan have been attached to this proposal for reference.
1.05Target Population and Service Area
Applicants must clearly describe the population targeted by the project, including the area or communities that will be served. Proposals will be evaluated for compatibility with the program’s intended target population identified in this solicitation.
Target Population: The target population for the solicited services is children who are placed in out of home care and parents/caregivers who are working on a plan to reunify with their children.
Service Areas and Communities: The service areas and communities requested for the services solicited are the Municipality of Anchorage, Mat-Su Borough and Fairbanks North Star Borough. Each proposal must indicate the area where services will be delivered and provide a brief summary of the current demographics of the service area. Proposals will also outline any characteristics unique to the service area and address possible barriers to service delivery or client access to services. Proposals must state whether the services will be primarily community or center based. Applicant must have a center/facility located in the area that they are proposing to serve.
1.06Program Funding
Funds available for this program are anticipated to total $1,095,000 in Federal and State Funds ($365,000 per fiscal year)
Available funds remaining:
OCS is seeking one (1) grantee for the Municipality of Anchorage. Applicants may not propose more than the anticipated amount below. Applicants should only propose the amount of funding they plan to utilize within the fiscal year.
Anchorage: $190,000
OCS is seeking one (1) grantee for the Mat-Su Borough. Applicants may not propose more than the anticipated amount below. Applicants should only propose the amount of funding they plan to utilize within the fiscal year.
Mat-Su Borough: $175,000
If for any reason funds are not allocated as above, funds may be reallocated to meet program needs.
No match is required.
Applicants proposing to serve multiple service areas must submit separate applications for each service area proposed.
Proposed Budget: The applicant must submit a budget proposal for the first fiscal year of the project. The proposed budget detail and narrative will support the program's results-based service delivery and staffing requirements stated in this RFP.
The proposed budget will be fully compliant with the limitations described in this RFP, and those detailed in 7 AAC 78.160 (Costs). Regulations are provided under the GEMS Documents tab.
Resources specific to budgeting are also available under the GEMS Documents tab. The Department's Grant Budget Preparation Guidelines provide information and guidance about budget lines, cost detail groupings, and narrative requirements. Grantee User Manual Part I provides detailed instructions for entering a budget proposal in the chapter "Responding to a Solicitation."
Other Agency Funding: Prior to submitting a proposal, applicants are required to list all other agency funding received and applied for. This task must be completed by an Agency Power User in the Other Funding section of the Agency Administration tab. This is part of the pre-award risk assessment required under Uniform Guidance 2 CFR 200.
Indirect Costs: If the proposed budget includes indirect costs, 7 AAC 78.160(p) requires a copy of the agency's current federally approved Indirect Cost Rate Agreement. The agreement is to be uploaded in the Agency Administration tab. Lapsed agreements can be used if uploaded with the negotiating federal agency's written approval to continue using the rate until a new agreement is negotiated. If an agency has never entered into a federally approved Indirect Cost Rate Agreement or no longer has a federally approved agreement in place, the recently updated Federal Uniform Guidance 2 CFR 200 now allows that agency to budget the 10% De Minimis.
Payment for Services/Grant Income: If applicable to the services proposed in response to this solicitation, awarded grantees will have a Medicaid Provider Number or apply to obtain one, and will make reasonable effort to bill all eligible services to Medicaid and any other available sources of payment before seeking grant support for delivery of the proposed services. Department funds are the payer of last resort.
In the applicant’s proposed budget, anticipated receipts and expenditures for all grant income must be evident in the detail and narrative. Fiscal reports for awarded income generating projects will include the receipts and expenditure of all grant income.