1.01Introduction and Program Description
The Department of Family and Community Services, Division of Office of Children's Services, is requesting proposals from eligible applicants to provide Children's Advocacy Centers services for the State of Alaska in FY2025 through FY2027. Program Services are authorized under 7 AAC 78 Grant Programs. Additional governing statutes are. State of Alaska statutes and regulations are accessible at the Department of Law Document Library or through the contact person identified on the cover page of this Request for Proposals (RFP).
The State of Alaska seeks to provide quality, multidisciplinary, and legally defensible investigation and support services to victims of child abuse. CACs utilize strong community partnerships in a multidisciplinary team (MDT) approach that provides services to child victims of sexual abuse and other forms of severe abuse, and services to the children's non-offending caregivers. CAC facilities offer a non-threatening, child-focused environment where consultation, medical exams, forensic interviews, crisis counseling, case management, advocacy and educational services are available to victims and families.
1.02Program Goals and Anticipated Outcomes
The goals of the CAC program are:
- To provide a comprehensive multidisciplinary response to cases of severe child abuse, including child sexual abuse and exploitation;
- To offer services in child and family friendly facilities in a manner that minimizes further trauma and allows families to be served in their home communities; and
- To provide effective education and community outreach to inform families and professionals about recognizing, responding to, and preventing child abuse.
The anticipated outcomes for the CAC grant program are:
- Minimize trauma for children and families who interface with Alaska's child protection and/or legal systems following an incident of severe child abuse;
- Improve services through a coordinated community response to instances of severe child abuse;
- Increase the identification and prosecution of perpetrators of child abuse and crimes against children; and
- Increase levels of support, education, and services to families, children, and communities to prevent further incidents of abuse.
Proposals must be compliant with program intent and must demonstrate a thorough understanding of the goals and outcomes anticipated by the Department and the project's ability to meet or exceed the anticipated minimums described in the RFP.
1.03Program Services/Activities
While providing for the wellbeing and safety of referred clients, CAC services are also protective. Services are intended to increase the number of offenders held accountable and the number of children protected through improved prosecution of child abuse cases, both civil and criminal. The core services sought for the CAC program are:
Conduct legally defensible interviews of children following alleged incidents of severe child abuse;
Provide advocacy and follow-up support services to child victims and their families following a disclosure of severe child abuse;
Coordinate case management through a facilitated multidisciplinary approach to service delivery; and
Provide community outreach and education about child abuse, prevention of child abuse, and the resources available to victims.
Project proposals must demonstrate a thorough understanding of the activities proposed to support delivery of core services and achievement of stated program goals and outcomes. The services and activities narratives will detail the activities to be employed, with specific milestones and outcome measures provided.
Proposals must include a description of the strategies and activities used to provide the identified core services. The proposal's core services narratives must include a detailed description of referral and admission procedures; screening and assessment for intake and service delivery; processes and protocols for coordinated investigative interviews by trained forensic interviewers; processes for emergency referrals and service delivery outside normal business hours; processes for responding to referrals from outside the service area and sharing of information on cases referred from outside the service area to ensure coordination and follow up; case tracking methods from point of referral through resolution; advocacy and support services offered to clients; resource referral and follow-up services; and criteria for determining case closure. Many of these elements are included in the NCA Standards for CAC Accreditation, provided as an attachment to the RFP.
Information to support criminal and civil proceedings will be obtained by forensic interviewers trained in the ChildFirst Alaska model using optimal recording equipment. A description of recording and documentation equipment must be included in the description of services.
Clinicians and medical health providers working with CAC’s will utilize secure web-based communication for consultation as needed in order to ensure that clients receive the best possible services. Further, CAC’s will participate in the Tele-CAM web-based teleconsultation system for statewide peer review of forensic medical exams.
The project proposal must include a detailed training plan for project staff, MDT members, Tribes and/or community partners. The training plan will include an overall orientation to the CAC services, as well as introductory and ongoing training for the various participants. Applicants will discuss the ways in which training will address cultural humility, confidentiality, team and/or trust building, child and adult abuse reporting, and any other elements relating to the delivery of program core services.
As a project activity promoting ongoing collaboration and continuous quality improvement for the CAC projects and program, CAC project staff will participate in monthly teleconferences hosted by the OCS Program Coordinator. Once per quarter, the teleconference will include participants from the Division's training and technical assistance resources and partner organizations. Additionally, grantees will be required to participate in an annual two to three day CAC grantee meeting in Anchorage at a date to be coordinated by the OCS CAC Program Coordinator.
To lend assistance and support to funded CAC projects, OCS will make available a wide range of training and technical assistance opportunities, either directly or through its partners. Applicant narratives, at Section 4, Subsection 4.05.1, must include a detailed description of previously experienced challenges to providing CAC services, and the ways in which those challenges have been met and overcome. If there are continuing challenges, the needs for guidance from the OCS CAC Program must be identified.
The State of Alaska works in partnership with CACs to ensure high quality service delivery. All CAC projects will work to achieve and/or maintain standards of accreditation through the National Children's Alliance (NCA). CACs should continually strive to meet or exceed accreditation requirements. CACs are expected to apply for accreditation within five years of their initial establishment. Additional information about NCA accreditation is available at the National Children's Alliance Membership Page.
Program Standards
The CAC Program Standards are provided as an attachment to the RFP, NCA Standards for CAC Accreditation. Throughout the period of award, agencies will be evaluated on the CAC program Standards, consisting of the ten NCA accreditation standards and best practices. Project activities narratives will include activities and/or training and technical assistance necessary to support achievement of the stated standards. It is the OCS expectation that every project meets the standards.
If there are specific standards not currently met by the applicant, those should be identified with the applicant's proposed plan for meeting the standard(s). If there are seemingly insurmountable barriers to meeting any standard, the information provided will detail the barriers and the reason(s) for which the standard(s) cannot be met.
The applicant's CAC protocols will be uploaded at Section 4, Subsection 4.04.4 as part of a complete application. The protocols must include client safety throughout the delivery of services as well as client grievance procedures.
Multidisciplinary Team (MDT)
Written protocols/policies are required to ensure coordination and cooperation among all agencies involved in serious child abuse cases. The protocols establish the functions and parameters of the MDT, establish case review standards, and guide the joint delivery of services. Guidelines for the written protocols of the MDT are provided in the attached NCA Standards for CAC Accreditation.
The MDT response includes forensic interviews, medical evaluations, therapeutic interventions, victim support/advocacy, case review, and case tracking. These components are provided by CAC staff, MDT members from outside the agency, and/or specialists under contract to the applicant agency. In addition to the MDT members noted in the CAC Standards, an MDT response to child abuse allegations may also include Indian Child Welfare Act representatives, guardians ad litem, child development specialists, educators, and/or substance abuse experts as needed.
MDTs are not meant to replace any existing profession, agency or individual, but to prevent additional trauma to the child victim caused by minimizing unnecessary multiple contacts with the many professionals involved in each case. To the maximum extent possible, MDT response services are provided at the CAC to promote a sense of safety and consistency for the child and family. The CAC will maintain a formal, comprehensive MDT response designed to meet the needs of child victims and non-offending family members.
Each MDT should be tailored to incorporate the strengths and unique characteristics of the CAC and its community network. The MDT approach will minimize the stress and possible trauma created for the child victim and non-offending family members during the investigatory and judicial processes. The MDT response will also increase the efficiency and effectiveness of both the investigation and prosecution of offenders, and the delivery of services to the victims of child sexual abuse and other severe child abuse.
As part of the project proposal, applicants must upload MDT protocols at Section 4, Subsection 4.04.5. While CAC protocols and policies may include MDT protocols and policies, the agreed-upon MDT protocols and policies will be signed and dated by all involved agencies.
Community Outreach and Education
CAC projects, including the associated MDTs, will enhance community understanding of child abuse through outreach and education activities. At a minimum, educational training sessions regarding child abuse issues will be delivered twice per quarter for the community at large, and once per year to community partners.
Materials or curricula used to deliver services and/or trainings will be uploaded as part of the proposal. Proposed project materials should incorporate communication formats to encourage and increase efforts to identify and respond to child abuse; to encourage utilization of a CAC; and/or promote community support and awareness of children experiencing abuse. Any media, outreach, education, training and/or program materials paid for with any grant funds must include the following statement: This advertisement was paid [in part] by funds received from the State of Alaska Department of Family and Community Services, Office of Children’s Services.
Applicants will upload a timeline for the initiation of services and project activities. Project start date will be July 1, 2024.
Applicant proposals must describe the ways in which the project aligns with program intent. The submitted project proposal will identify agency resources available to the project; describe project activities; and clearly state the project’s anticipated goals, outputs, and outcomes.
1.04Program Evaluation Requirements and Reporting
Results Based Budgeting Framework
Results based budgeting provides a framework in which allocated resources support, and are justified by, a set of outputs and expected results. Within this framework, actual performance and achieved outcomes are measured by objective performance measures.
Projects are required to align with program objectives expressing Department priorities and core services. Projects will use performance measures to evaluate progress toward meaningful outcomes, and to initiate data collection and reporting consistent with Department priorities.
The Department Priorities, Core Services, Objectives, and Performance Measures of Effectiveness and Efficiency for this program are:
Department Priorities
- 1 Health & Wellness Across the Life Span
- 3 Safe & Responsible Individuals, Families & Communities
Department Core Services
- 1.2 Provide Quality of Life in a Safe Living Environment for Alaskans
- 3.2 Protect Vulnerable Alaskans
Performance Measures
- 1.2.1a Effectiveness: percentage of families referred to CACs which receive follow up services following disclosure of abuse.
- 1.2.1b Efficiency: cost of providing advocacy/follow up services.
- 3.2.1a Effectiveness: percentage of investigations that are accepted for prosecution
- 3.2.1b Efficiency: cost per investigation\
The applicant’s proposed evaluation plan will incorporate the performance measures of effectiveness and efficiency identified above. Applicants can propose additional performance measures for evaluating the project’s progress in achieving results supportive of program goals and outcomes. The applicant's evaluation plan must include indicators and data gathering strategies that will be used.
Outcomes Measurement System
In a time of result-based budgeting, measuring outcomes is critical to ensure accountability, demonstrate the value of the program being funded, show the impact of services and provide context to the other data collected by the program. The Outcomes Measurement System (OMS) is a standardized, research-based system of surveys designed to measure CAC performance based on stakeholder satisfaction. Those are based on issues most important to CACs – families and MDTS. OMS helps CACs and their teams evaluate their programs in order to increase the quality of services provided to children and families and to improve the collaborative efforts of MDTs. Use of OMS will allow agencies to clearly demonstrate the value of their CACs, as well as clearly explain the need for any changes. OMS is available at no charge to NCA members.
Every caregiver should be given the opportunity to provide feedback that can help improve CACs. When they are available through OMS, children should also be given the chance to share their feedback. Caregivers should be surveyed at the initial visit to your CAC, and follow-up survey should be administered approximately 60 days after the initial visit. OMS allows MDT members to share ideas and raise concerns in a confidential manner. Teams should be surveyed twice a year in order to allow for measurement of progress of any changes resulting from the survey.
In FY25 all CAC Program grantees are required to begin using OMS if they have not already begun to do so. Grantees may likely also be required in the near future to be submit a report from the OMS caregiver survey dashboard along with other quarterly reports, as well as from the MDT survey (twice a year). Any grantees not currently using OMS are expected to be able capable of producing these reports by the end of the first quarter in FY25 (so should be using OMS prior to or by the beginning of FY25). More information about OMS can be found at Outcome Measurement System Page. There is also an informational OMS document provided as an attachment to this solicitation.
Grant Reporting
Required reporting will include:
Cumulative Fiscal Reports recording overall grant and match expenditures by budget line; and
A quarterly narrative report will be submitted, a sample of which is provided as an attachment to the solicitation.
A quarterly CAC Data report will be submitted until such time as all data can be entered in and extracted from NCAtrak and the Outcomes Measurement System. A sample is provided as an attachment to the solicitation.
Match funds for this program are to be used as part of the State's Temporary Assistance for Needy Families (TANF) Maintenance Of Effort (MOE). Applicants must sign a Memorandum of Understanding in 4.04 (#11) and must work with a contractor to provide reporting on their match spending part way through the year.
Grantees will also be required to provide access to aggregate data from NCAtrak and OMS to the OCS CAC program coordinator and The Alaska Children's Alliance.
1.05Target Population and Service Area
Applicants must clearly describe the population targeted by the project, including the area or communities that will be served. Proposals will be evaluated for compatibility with the program’s intended target population identified in this solicitation.
Target Population: The target population for the solicited services is children 0-18 years that are referred due to suspected sexual abuse and/or other severe child abuse, and non-offending family members of referred victims. Referrals may also include developmentally disabled young adults and those with cognitive impairments such as Fetal Alcohol Spectrum Disorder.
Service Areas and Communities: The service areas and communities requested for the services solicited are those served under current DFCS Children's Advocacy Center program awards: Anchorage, Bethel, Copper River Basin, Dillingham, Fairbanks, Juneau, Kodiak, Kenai Peninsula, Matanuska-Susitna Valley, and Nome.
1.06Program Funding
Funds available for this program are anticipated to total $16,704,445 in unrestricted general funds (UGF) ($3,420,889 per year).
Match Requirement: The budget must include matching funds equal to 15.00% of the proposed Department funds. Calculate required match with the following formula.
Total Requested Grant Award x Required Match Percentage = Required Match
Federal grant funds may not be used to match federal funds awarded through this grant program, and State grant funds may not be used to match State funds awarded through this grant program.
Eligible sources of matching funds include:
- Local Cash: local sources, including local tax receipts, municipal revenue sharing, cash donations
- Local In-Kind: donated items of value for which the applicant incurs no cost, including volunteer labor and donations of supplies, equipment, space
- Other Sources: government and non-government grant awards, third party receipts, direct receipts such as gaming or sales of goods
- Grant Income: earnings anticipated as a result of this project proposal receiving award, and Medicaid reimbursements if award of this grant is required for the applicant to bill Medicaid for awarded services
- Medicaid: includes Medicaid which is not Grant Income, as well as other third-party receipts.
Proposed Budget: The applicant must submit a budget proposal for the first fiscal year of the project. The proposed budget detail and narrative, (including required match), will support the program's results-based service delivery and staffing requirements stated in this RFP.
The proposed budget will be fully compliant with the limitations described in this RFP, and those detailed in 7 AAC 78.160 (Costs). Regulations are provided under the GEMS Documents tab.
Resources specific to budgeting are also available under the GEMS Documents tab. The Department's Grant Budget Preparation Guidelines provide information and guidance about budget lines, cost detail groupings, and narrative requirements. Grantee User Manual Part I provides detailed instructions for entering a budget proposal in the chapter "Responding to a Solicitation."
Other Agency Funding: Prior to submitting a proposal, applicants are required to list all other agency funding received and applied for. This task must be completed by an Agency Power User in the Other Funding section of the Agency Administration tab. This is part of the pre-award risk assessment required under Uniform Guidance 2 CFR 200.
Indirect Costs: If the proposed budget includes indirect costs, 7 AAC 78.160(p) requires a copy of the agency's current federally approved Indirect Cost Rate Agreement. The agreement is to be uploaded in the Agency Administration tab. Lapsed agreements can be used if uploaded with the negotiating federal agency's written approval to continue using the rate until a new agreement is negotiated. If an agency has never entered into a federally approved Indirect Cost Rate Agreement or no longer has a federally approved agreement in place, the recently updated Federal Uniform Guidance 2 CFR 200 now allows that agency to budget the 10% De Minimis.
Payment for Services/Grant Income: If applicable to the services proposed in response to this solicitation, awarded grantees will have a Medicaid Provider Number or apply to obtain one, and will make reasonable effort to bill all eligible services to Medicaid and any other available sources of payment before seeking grant support for delivery of the proposed services. Department funds are the payer of last resort.
In the applicant’s proposed budget, anticipated receipts and expenditures for all grant income must be evident in the detail and narrative. Fiscal reports for awarded income generating projects will include the receipts and expenditure of all grant income.
Specific Budget Guidance
Per 7 AAC 78.950 (18), "grant money" means the money provided in a grant award, including any match described in the grant agreement.
- Grant money will support the CAC's NCAtrak subscription renewal fee, as well as staff attendance to future Alaska NCAtrak training.
- Grant money will support costs associated with NCA accreditation or re-accreditation.
- Grant money will support the project director or the director's designee to attend the required CAC grantee meeting in Anchorage or Juneau.
- Grant money will support attendance at in-state trainings. Out of state training will be considered only for specific certifications or training critical to the CAC mission (e.g., medical training for nurses) and not available in Alaska. Proposed out of state travel must be fully justified with a statement of specific benefits to the CAC program, reason for obtaining the training out of state. CAC grant money will support no more than 25% of the total cost of any approved out of state travel, including, but not limited to, per diem, lodging, air fare, ground transportation and registration costs.
- Grant money will support at least one MDT or staff member to attend accreditation-qualifying forensic interview training in the ChildFirst Alaska forensic interviewing model. Any other requested forensic interviewer training must be fully justified to be considered.